“The heart is a muscle, and you strengthen muscles by using them. The more I lead with my heart, the stronger it gets.”

Mark Miller

In society and especially within our business culture, an image of the heart is often associated with yielding kindness or weakness. However, the heart is strong and powerful, the driving force of life, one heartbeat at a time!

Your ability to succeed as a sales professional becomes crippled when there’s an unbalanced connection with your heart. Embracing a heart-centered approach to sales rests with your ability to stop, look inward, and reflect upon the course of action you know is the right one, rather than succumbing to external pressures and misaligned sales tactics.

Sales professionals who lead with their heart and not just their wallet are able to connect with the emotional needs of their clients and prospects. They understand people have the need to be valued, respected, heard and acknowledged. By acknowledging and not forgetting the human element, heart-centered sales professionals maintain the wisdom to positively transform their clients business by helping them to do better business, a profitable one.

“A selling from the heart sales professional seeks first to be understood as they turn transactional sales opportunities into transformational experiences.”


Honoring your heart is not a sign of weakness. This especially holds true within the sales world. True power resides with listening to your ‘gut’ and finding it within your heart by making a commitment to clear all that stands in the way of a heartfelt connection.

Sharing your knowledge is not a sign of weakness. Focus on how you can help your clients and prospects. Share your knowledge, your insights and what you can do for others rather than for yourself. I guarantee no one likes a know-it all, self-centered and stereo-typical sales rep… This does not build followership



I believe sales professionals must become…

  • Servants by making themselves available to serve
  • Servants by paying attention to others needs
  • Servants by completing every task with equal dedication
  • Servants by becoming faithful and trustworthy

If you want to be ‘great’, if you want to be ‘successful’, learn to become a servant. Stop selling…Start serving… Start being a leader of


A heartfelt sales professional commits to serving others. They walk, talk, live and breathe every aspect of a servant. They’re humble, genuine and sincere as they roll up their emotional sleeves. A selling from the heart sales professional measures success not by their commission check but on the impact they’ve made on their clients. Loving their clients and obtaining results are their two-headed sales coin.


A selling from the heart professional recognizes the value in both their sales based tools and their heart based tools. They’re skillful in building rock solid and credible relationships. They display kindness and concern as they truly understand these emotions demonstrate strength rather than weakness.

Heartfelt professionals are not afraid to use the most powerful tools which come from the heart. They understand that by nature people are emotional and relationship based. They understand how to incorporate these skills to become an extremely powerful sales professional.


There’s damage to your bank account when you neglect the human connection point within sales. A selling from the heart professional deeply touches the heart and minds of their clients.

If some of these traits sound familiar and resonate with you then you maybe on the way to becoming a heartfelt sales professional.

  • You’re committed to personal and professional growth
  • You have compassion for yourself and others
  • You have the willingness to look in the mirror and come to terms with your own character flaws
  • You are committed to making a difference not only in your own life but in the lives of your clients
  • You listen before speaking

Your clients and prospects crave a genuine, authentic, real-deal and selling from the heart professional. I urge you all of you to lead a sales life full of authenticity and integrity rather than the pursuit of lining your sales wallet.

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way!

I’m writing a book. The title is Selling From the Heart! I’m pouring my heart into every page of this book and I think you’re going to love it.Enter your email address here in this hyperlink and you’ll be updated as the book is released. You’ll also become part of our launch team. As a thank you, I’ll have some special bonuses waiting for you! 

You can find more advanced training material inside the Social Sales Academy website.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

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