Complacency is the silent killer of sales and sales teams. Today we’re joined by Len Herstein, the author of Be Vigilant!: Strategies to Stop Complacency, Improve Performance, and Safeguard Success. You’ll learn the true definition of complacency–it’s not what you think. Len shares the telltale signs of complacency for both sales reps and sales leaders. Then you’ll learn how to be vigilant.

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