Jamie Diglio is a renowned performance coach and the Founder of inFirst Coaching, with over 20 years of sales leadership experience at top organizations like Gartner, Microsoft, and Slalom. Holding a master’s degree in industrial-organizational psychology, Jamie empowers leaders and teams to achieve peak performance by breaking invisible barriers. Her innovative WIN Room programs help high-growth organizations improve sales, boost employee engagement, and drive retention. Jamie’s TEDx talk, "From WAR Room to WIN Room: Change Your Room, Change Your Life," has gained widespread acclaim for its transformative insights, cementing her reputation as a leading expert in sales performance coaching.

SHOW SUMMARY

In this episode of the Selling from the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Jamie Diglio, performance coach and author of Moneyball Leadership. Jamie discusses her concepts of the "War Room" and "Win Room," focusing on how leaders can create environments that foster success. She introduces the new definition of ROI—Return on Interaction—and explains how meaningful interactions can lead to tangible business results. The conversation highlights the importance of authenticity, combating burnout, understanding personal strengths, and becoming memorable by being less predictable in sales. Jamie shares actionable tips that sales professionals and leaders can implement immediately to improve relationships, build trust, and drive sustainable success.

KEY TAKEAWAYS:

Authenticity in Sales: Build trust and stronger relationships by showing up authentically.

Combating Burnout: Leaders can prevent burnout by fostering positive environments and focusing on strengths.

War Room & Win Room: Shift from reactive “War Room” tactics to proactive “Win Room” strategies for better focus and collaboration.

Return on Interaction (ROI): Redefine success by prioritizing high-quality, meaningful interactions over traditional sales metrics.

Play to Your Strengths: Understanding and leveraging individual strengths can set sales professionals apart.

Memorable Selling: Being less predictable and more authentic helps salespeople stand out and become memorable.

QUOTES

"If we're not aware of how we show up, the chances of missing the mark are 75 percent in every interaction."

"The more we can get people to embody their true selves, the more they can build trust with anyone."

"These are the soft skills that yield the hard dollars."

"To win today, you have to be less predictable and more memorable."

"Return on interactions—being able to show up authentically—is a fine art."

"Self-awareness is where you get the hard dollars."

📌FOLLOW THE CONVERSATION
Connect with Jamie Diglio
➡️https://www.linkedin.com/in/jaimediglio/

Learn more about Darrell and Larry:
➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
➡️Website: https://www.sellingfromtheheart.net/

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